Terms of Service

These Terms of Service ("Terms") form a binding legal agreement between you and MINGLA LLC ("Mingla," "we," "our," or "us") that governs your access to and use of the Mingla mobile application, the usemingla.com website, and any related services we provide (collectively, the "Service").

By accessing, downloading, installing, registering for, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms, do not access or use the Service.

PLEASE READ SECTION 18 (DISPUTE RESOLUTION; BINDING ARBITRATION; CLASS ACTION WAIVER) CAREFULLY. IT REQUIRES YOU TO RESOLVE DISPUTES WITH MINGLA ON AN INDIVIDUAL BASIS THROUGH BINDING ARBITRATION AND LIMITS YOUR REMEDIES IN THE EVENT OF A DISPUTE.

Mingla is an experience-planning and social-experiences platform that helps users discover local venues and events, generate personalized hangout and date plans, and coordinate outings with friends. Mingla is not a dating service, an introductions agency, a background-check provider, or a guarantor of any user, venue, event, or experience. Mingla curates and suggests; you decide.

You must be at least thirteen (13) years of age to create a Mingla account. If you are between the ages of 13 and 17, you represent and warrant that you have obtained verifiable consent from your parent or legal guardian to use the Service, and that your parent or legal guardian has read and agreed to these Terms on your behalf.

By creating an account, you represent and warrant that: (a) all registration information you submit is truthful and accurate; (b) you will keep that information accurate and current; (c) you have the legal capacity to enter into a binding contract with Mingla; and (d) you are not barred from using the Service under the laws of the United States or any other applicable jurisdiction.

The Service is not intended for and may not be used by any person who has been previously suspended or removed from the Service by Mingla.

To access most features of the Service, you must create an account. You may register using your Google account, Apple ID, or phone number. You agree to:

• Provide accurate, current, and complete information during registration and keep it accurate
• Maintain the security and confidentiality of your account credentials at all times
• Promptly notify Mingla at security@usemingla.com of any actual or suspected unauthorized access to or use of your account
• Be solely and fully responsible for all activity that occurs under your account, whether or not authorized by you
• Not share, sell, rent, transfer, or otherwise assign your account to any other person
• Not create an account using false information or for the benefit of any other person
• Not maintain more than one account per person without our written consent

To use certain features of Mingla, you must verify your phone number. By providing your phone number, you consent to receive one-time SMS passcode (OTP) messages for verification purposes. Standard message and data rates may apply.

When you choose to invite a friend via SMS, you represent and warrant that you have obtained that person’s prior consent to receive a text message from Mingla on your behalf. Misuse of the invite feature to send unsolicited, unwanted, or commercial messages is strictly prohibited and may result in immediate account termination and referral to applicable enforcement authorities.

You may opt out of receiving SMS messages from Mingla at any time by replying STOP. For help with SMS, reply HELP. You may opt out of push notifications by disabling notifications in your device settings or in the Mingla app.

You agree not to, and not to permit any third party to:

• Violate any applicable local, state, national, or international law, regulation, or court order
• Harass, stalk, threaten, defame, defraud, abuse, or otherwise harm any other user or any third party
• Send spam or any unsolicited promotional or commercial communications through the Service
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Upload, post, transmit, or otherwise make available any content that is unlawful, infringing, fraudulent, obscene, defamatory, hateful, harassing, sexually explicit, violent, or otherwise objectionable
• Solicit personal information from minors
• Attempt to gain unauthorized access to the Service, other users’ accounts, or any computer systems or networks connected to the Service
• Probe, scan, or test the vulnerability of the Service or attempt to bypass any security or authentication measure
• Use any robot, spider, scraper, automated agent, or data-extraction technology to access, monitor, copy, or interact with the Service
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying algorithms, or architecture of any portion of the Service
• Modify, adapt, translate, or create derivative works based on the Service
• Use the Service to develop a competing product or service
• Use the Service for any commercial purpose without our prior written consent
• Interfere with, disrupt, or impose an unreasonable load on the Service or its infrastructure
• Encourage or assist any third party to do any of the foregoing

The Service allows you to create, upload, store, share, and transmit content, including profile information, photos, voice recordings, messages, reviews, ratings, date plans, and other materials (collectively, "User Content").

You retain ownership of any intellectual property rights you hold in your User Content. By submitting User Content to the Service, you grant Mingla a worldwide, non-exclusive, royalty-free, fully paid, perpetual, irrevocable (during the term applicable to the relevant content), sublicensable, and transferable license to use, host, store, reproduce, modify, create derivative works of, publicly display, publicly perform, communicate, publish, and distribute that User Content in connection with operating, providing, improving, marketing, and promoting the Service.

You represent and warrant that: (a) you own or have obtained all rights necessary to grant the license above; (b) your User Content does not infringe or violate the rights of any third party, including intellectual property rights, privacy rights, or publicity rights; (c) your User Content does not violate any law or these Terms; and (d) you will not submit User Content that contains personally identifying information about any other person without that person’s consent.

Mingla has no obligation to monitor User Content but may, in its sole discretion, review, modify, remove, refuse to display, or disable access to any User Content at any time and for any reason, including content that we believe violates these Terms, our policies, or applicable law.

The Service, including all software, code, designs, graphics, text, illustrations, animations, sound, music, video, user interface designs, trademarks, service marks, logos, and other content (other than User Content), is owned by or licensed to Mingla and is protected by United States and international copyright, trademark, patent, trade-secret, and other intellectual property and proprietary-rights laws.

Subject to your continued compliance with these Terms, Mingla grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own personal, non-commercial use. No other right or license is granted by implication, estoppel, or otherwise.

You may not copy, reproduce, distribute, modify, translate, adapt, create derivative works from, publicly perform, publicly display, republish, download, store, or transmit any part of the Service, except as expressly permitted by Mingla in writing.

The Mingla name, the Mingla logo, the usemingla.com domain, and all related names, marks, and slogans are trademarks of MINGLA LLC. You may not use those marks without our prior written permission.

The Service integrates with third-party services, including but not limited to Supabase, Cloudinary, Twilio, Resend, Google, Apple, Mapbox, OpenWeatherMap, BestTime, Ticketmaster, Mixpanel, AppsFlyer, OneSignal, Sentry, RevenueCat, Stripe, and Expo. Your use of any third-party service is subject solely to the terms and privacy policy of that third party. Mingla is not responsible for and disclaims all liability for the availability, performance, content, accuracy, completeness, legality, decency, security, or quality of any third-party service.

If a third-party service becomes unavailable, changes its functionality, or terminates its relationship with Mingla, the corresponding feature of the Service may also become unavailable. Mingla has no obligation to maintain or replace any third-party service or any feature of the Service that depends on a third-party service.

The Service may request access to your device’s location to suggest nearby experiences and venues. Location access is optional; you may grant or deny it at install time and may revoke it at any time in your device settings. Disabling location services may limit certain features. Mingla does not guarantee the accuracy of any location-based suggestion.

MINGLA SUGGESTS VENUES, EVENTS, AND EXPERIENCES, AND MAY HELP YOU COORDINATE PLANS WITH OTHERS. MINGLA IS NOT INVOLVED IN AND IS NOT RESPONSIBLE FOR ANY INTERACTION, CONDUCT, OR EVENT THAT TAKES PLACE BETWEEN YOU AND ANY OTHER USER, ANY VENUE, ANY EVENT ORGANIZER, OR ANY OTHER THIRD PARTY, WHETHER ONLINE OR IN PERSON.

You acknowledge and agree that: (a) Mingla does not conduct criminal background checks, identity verifications, or other screenings of its users, venues, or event organizers; (b) Mingla makes no representation or warranty as to the conduct, suitability, safety, sobriety, intentions, or trustworthiness of any user, venue, event organizer, or third party; (c) Mingla makes no representation or warranty regarding the availability, safety, condition, accessibility, or legality of any venue or event suggested through the Service; (d) you use the Service and meet with any other user or attend any venue or event entirely at your own risk; (e) you are solely responsible for your own decisions, your own safety, and the safety of those you bring with you; and (f) Mingla disclaims any duty of care that would otherwise arise out of facilitating introductions, suggesting venues, or coordinating meetings.

You agree to use common sense and reasonable judgment when meeting any other user in person or attending any venue or event. Do not share sensitive personal, financial, or location information with people you do not know. Meet in well-trafficked public places. Tell a friend or family member where you are going. If you feel unsafe, leave and contact local emergency services. If you are the victim of a crime, contact local law enforcement; Mingla can cooperate with valid law-enforcement requests but is not a substitute for them.

You hereby release, waive, discharge, and covenant not to sue Mingla, MINGLA LLC, and our officers, directors, employees, agents, affiliates, licensors, and service providers from any and all liability, claims, demands, actions, and causes of action arising out of or related to any interaction with any other user, venue, event organizer, or third party, whether online or in person, including any personal injury, property damage, emotional distress, or financial loss, even if caused by the negligence of any released party (to the maximum extent permitted by applicable law).

Certain features of the Service are available only through a paid subscription ("Mingla Plus"). Subscriptions are sold through the Apple App Store, Google Play, or Stripe (as applicable). The price, billing period, free-trial terms (if any), and renewal terms are presented to you in the in-app purchase flow before you confirm your purchase.

Subscriptions automatically renew at the end of each billing period at the then-current price until canceled. You may cancel your subscription at any time through your Apple App Store account settings, your Google Play subscriptions page, or, for Stripe-billed subscriptions, through the in-app account-management flow. Cancellation takes effect at the end of the then-current billing period; you are not refunded for any partial period.

Except where required by law, all purchases are final and non-refundable. Refund requests for App Store purchases are processed solely by Apple; refund requests for Google Play purchases are processed solely by Google. Mingla cannot issue refunds for purchases made through Apple or Google.

Mingla may change the price of a subscription at any time, but any change will take effect at the next billing period after we have provided you with reasonable notice. Your continued use of the subscription after a price change becomes effective constitutes your acceptance of the new price; if you do not agree, you must cancel before the next billing period.

These Terms remain in effect for as long as you use the Service. We may suspend, restrict, or terminate your access to all or any part of the Service at any time, with or without notice, for any reason, including for any violation of these Terms, for any unlawful or harmful use of the Service, for the protection of the Service, our users, or third parties, or in our sole discretion. We will not be liable to you or any third party for any such suspension, restriction, or termination.

You may terminate your account at any time through the in-app Settings → Delete Account flow, or by contacting privacy@usemingla.com. Termination of your account does not entitle you to a refund of any prepaid fees, except where required by law.

Upon termination of these Terms or your account for any reason, your right to access and use the Service immediately ceases. Sections 7 (User-Generated Content, with respect to the license you granted), 8 (Intellectual Property), 11 (In-Person Meetings and Safety), 13 (Termination), 14 (Disclaimer of Warranties), 15 (Limitation of Liability), 16 (Indemnification), 18 (Dispute Resolution; Binding Arbitration; Class Action Waiver), 19 (Governing Law and Venue), and any other provision that by its nature should survive will survive termination.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MINGLA EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.

WITHOUT LIMITING THE FOREGOING, MINGLA DOES NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) ANY DEFECTS WILL BE CORRECTED; (D) THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS; (E) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (F) ANY EXPERIENCE, VENUE, EVENT, OR PLAN SUGGESTED BY THE SERVICE WILL BE AVAILABLE, SAFE, ENJOYABLE, OR APPROPRIATE; OR (G) ANY OTHER USER, VENUE, OR THIRD PARTY YOU INTERACT WITH THROUGH THE SERVICE IS WHO THEY CLAIM TO BE OR WILL BEHAVE LAWFULLY OR SAFELY.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL MINGLA, MINGLA LLC, OR ANY OF OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF GOODWILL, LOSS OF USE, LOSS OF DATA, BUSINESS INTERRUPTION, PERSONAL INJURY, EMOTIONAL DISTRESS, OR ANY OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THESE TERMS, YOUR USE OF OR INABILITY TO USE THE SERVICE, ANY INTERACTION WITH ANY OTHER USER OR THIRD PARTY THROUGH THE SERVICE, OR ANY CONTENT OBTAINED THROUGH THE SERVICE, EVEN IF MINGLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF MINGLA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO MINGLA FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE LIABILITY OF MINGLA IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

You agree to defend, indemnify, and hold harmless Mingla, MINGLA LLC, and our officers, directors, employees, agents, affiliates, licensors, and service providers (the "Indemnified Parties") from and against any and all claims, demands, actions, causes of action, suits, proceedings, losses, damages, liabilities, settlements, judgments, costs, and expenses (including reasonable attorneys’ fees and costs) arising out of or relating to: (a) your access to or use of the Service; (b) your User Content; (c) your violation or alleged violation of these Terms; (d) your violation of any applicable law or any right of any third party; (e) any interaction you have with any other user, venue, event organizer, or third party through or in connection with the Service; or (f) any claim that any User Content you submitted caused damage to a third party. Mingla reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense.

Mingla will not be liable for any failure or delay in performance of its obligations under these Terms to the extent caused by events beyond its reasonable control, including without limitation acts of God, natural disasters, fire, flood, earthquake, pandemic, epidemic, war, terrorism, civil unrest, governmental action, embargo, labor disputes, internet or telecommunications failures, power outages, third-party service failures, or denial-of-service attacks.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

(a) Informal resolution. Before initiating any arbitration or formal proceeding, you agree to first contact Mingla at legal@usemingla.com and provide a brief written description of the dispute, your contact information, and the relief you seek. We will attempt in good faith to resolve the dispute informally within sixty (60) days of receiving your notice.

(b) Binding arbitration. If we cannot resolve the dispute informally within sixty (60) days, you and Mingla agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your relationship with Mingla (including the validity, breach, enforcement, interpretation, or termination of these Terms) will be resolved exclusively through final and binding arbitration administered by JAMS (or, at your election in a small-claims-eligible matter, in small-claims court). The arbitration will be conducted in accordance with the JAMS Streamlined Arbitration Rules then in effect, by one neutral arbitrator. The arbitration will be conducted in the English language and will take place in Raleigh, North Carolina (or by remote videoconference if you so request). The arbitrator may award the same individual relief that a court of competent jurisdiction could award. The arbitrator’s decision is final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

(c) Class action waiver. YOU AND MINGLA EACH AGREE THAT ANY DISPUTE WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, COLLECTIVE, REPRESENTATIVE, MASS, OR PRIVATE ATTORNEY-GENERAL BASIS. YOU AND MINGLA WAIVE THE RIGHT TO PARTICIPATE IN ANY CLASS-WIDE OR REPRESENTATIVE PROCEEDING AGAINST THE OTHER. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of class proceeding. If a court finds this class-action waiver unenforceable as to a particular claim, that claim (and only that claim) will proceed in court, and all other claims will remain subject to arbitration.

(d) Jury trial waiver. YOU AND MINGLA EACH HEREBY WAIVE ANY CONSTITUTIONAL OR STATUTORY RIGHT TO TRIAL BY JURY.

(e) Opt-out right. You may opt out of this arbitration agreement by sending written notice of your decision to opt out to legal@usemingla.com within thirty (30) days of first accepting these Terms. Your notice must include your full name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, this Section 18 will not apply to you. Opting out of arbitration has no effect on any other provision of these Terms.

(f) Survival. This Section 18 survives termination of these Terms and your account.

(g) Exceptions. Notwithstanding the foregoing, either party may bring an individual action in small-claims court for disputes within the scope of that court’s jurisdiction, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights or to enforce confidentiality.

These Terms and any dispute arising out of or relating to these Terms or the Service will be governed by and construed in accordance with the laws of the State of North Carolina, United States, without giving effect to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Subject to Section 18 (Dispute Resolution; Binding Arbitration; Class Action Waiver), any dispute or claim not subject to arbitration will be brought exclusively in the state or federal courts located in Wake County, North Carolina, and you and Mingla each consent to the personal jurisdiction and venue of those courts and waive any objection based on inconvenient forum.

Mingla reserves the right at any time to modify, suspend, or discontinue, temporarily or permanently, all or any part of the Service (including any feature, content, third-party integration, or pricing) with or without notice. You agree that Mingla will not be liable to you or any third party for any such modification, suspension, or discontinuation.

We may amend these Terms at any time. If we make material changes, we will provide you with reasonable notice (for example, by posting the updated Terms on the Service, updating the Effective Date above, sending you an in-app notice, or emailing you) before the changes take effect. Your continued access to or use of the Service after the changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and terminate your account.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction or an arbitrator, that provision will be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, or, if it cannot be modified, severed from these Terms, and the remaining provisions will continue in full force and effect.

No failure or delay by Mingla in exercising any right, power, or privilege under these Terms will operate as a waiver of that right, power, or privilege, and no single or partial exercise of any right, power, or privilege will preclude any other or further exercise of any right, power, or privilege.

You may not assign, transfer, sublicense, or otherwise dispose of any of your rights or obligations under these Terms, in whole or in part, without our prior written consent, and any attempted assignment without that consent will be null and void. Mingla may freely assign, transfer, sublicense, or otherwise dispose of any of its rights and obligations under these Terms at any time, without notice and without your consent, including in connection with any merger, acquisition, financing, reorganization, sale of assets, or operation of law.

These Terms, together with our Privacy Policy and any other policies, guidelines, or supplemental terms referenced in or made available through the Service, constitute the entire agreement between you and Mingla with respect to the Service and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and Mingla relating to the Service. Any additional or different terms proposed by you are expressly rejected and will have no force or effect.